Interview
How Namrata (Nams) Runs Three Businesses at Once and Uses AI to Make It Work
with Namrata Rattan, Portfolio Founder, Manila

Meet Namrata
Namrata Rattan, known as Nams, is a portfolio founder based in Makati, Manila, running three businesses simultaneously: CX Horizon, an offshore staffing and managed services company she built with her husband; The VIP Connects, a B2B alliances and executive networking platform; and The Nams Lifestyle, a longevity and nutrition brand for women over 40. She also mentors through her newsletter Diaries of a CSO where she writes about real Boardroom moments and AI-driven insights as they happen.
Before all of this she spent years in luxury hotel management, management consulting with Hay Group, completed a culinary diploma from the Ducasse school, and ran a catering business that grew entirely on word of mouth.
In this interview, she talks about why she deliberately built three businesses instead of one, how relationships got her first clients before she had anything to sell, why she frames the hardest milestone as getting to three paying customers, and how AI makes it possible for one person to operate at the scale of a small team.
The Interview
Three businesses, three very different audiences. Why build it that way?
One business will never get you to the point of being truly self-sustainable. The income gets stalled, the upside gets capped, and you are always one decision away from someone else's plan. But I also did not want to be master of all and jack of none, so I looked at it differently. Each of my three businesses serves a different person with a different problem. They do not compete for the same audience, which means I can put real effort across all three and let each one grow on its own terms. CX Horizon is the offshore staffing and managed services company I built with my husband.
The VIP Connects is my B2B alliances and executive networking platform, where I curate high-trust circles and broker introductions that actually move businesses forward. And The Nams Lifestyle is a longevity and nutrition brand for women over 40, built around protein-first eating and high-performance health. That one is the most personal. So many women struggle to understand their bodies after 40, when hormonal changes affect not just how you look but how you feel.
I have lived that shift myself and still do.
Your path went through luxury hotels, management consulting, a culinary diploma, and catering. What connected all of it?
Relationships, always. My early career was in operations and sales for five-star luxury hotels, and the strong client relationships I built there opened the door to management consulting with Hay Group, now part of Korn Ferry. The corporate path felt like the obvious one: climb the right companies, take on bigger roles, keep going. What changed the picture was a qualification I chose entirely for myself. After we moved to the Philippines I stepped away from corporate life to complete a 15-month culinary diploma from the Ducasse school. That formal training gave me the confidence to start building things that were mine. After the diploma I taught cooking classes, catered, and ran a healthy food brand for children called Gourmet Kids by Nams.
That whole business grew on word of mouth with almost no advertising. I still teach cooking on weekends and recently launched my first Airbnb Indian cooking experience, which has been doing really well. Teaching and sharing what I know has always been the part that lights me up, and that thread still runs through everything I do.
The VIP Connects launched in April 2025 and sold out its first event by May. How did that happen?
I will be honest: it was not luck. It was a relationship I had been building for years. A Singapore client came to me because they wanted help expanding their clientele among Indian expat C-level leaders in Manila. They set a clear target of around 20 top C-level leaders with a room of 35 to 40 people. We overdelivered. The event sold out to a full house of 60 people, generated a string of one-on-one leads, and built solid partnerships going forward. That first event set the tone for everything The VIP Connects does now.
And it confirmed what I have always believed: relationships are everything. Many of my first clients across all three businesses came from my existing network and past clients who chose to follow me into the new work. They already knew how I work, so the leap was not a leap for them.
What do you actually think is the hardest part of starting a business, and why do you frame it as getting to three customers?
Everyone obsesses over the idea, the logo, the website. None of it matters until three people have paid you. One customer can be luck. Two can be a favour from people who already like you. But three is a pattern. Three is the moment it stops being a hopeful idea and becomes a repeatable business. The shift is as much in your head as in your bank account. Three paying clients is when you start to believe your own offer, and belief changes how you sell. You stop apologising for your price and start standing behind your value. Once you have those first three, everything changes.
The struggle gets lighter, the learning gets richer, and the ideas grow bigger because they are built on real experience instead of guesswork. Your first three customers teach you more than any course ever will. Get to three, and you have already done the hardest part.
How does AI actually make it possible to run three businesses as one person?
I treat learning AI as part of the job, not a side hobby. I follow AI educators on LinkedIn and Instagram and block out one to two days a week to learn a new skill that will help one of my businesses. Time is the one constraint you cannot solve by working harder, and AI extends what one person can produce. I have gone past basic prompting into building my own custom AI tools tailored to each brand, so the output sounds like me and fits how I actually work. That has been a turning point for my capacity. Claude is my main tool, especially for building custom skills and strategy work.
I also use ChatGPT, Canva, Kling AI and Higgsfield for image and video, LinkedIn and Sales Navigator for outreach, and Notion and ClickUp to keep everything organised across the three businesses. But the real skill is not the tool. It is the prompting. Learning to write a good prompt is what separates generic output from something that actually works for your brand.
What does freedom look like when you own three businesses?
It is not the postcard version of working from a beach. It is deeper than that. Every decision is mine: the direction, the clients I take, the standards I set, the way each brand looks and sounds. Nobody hands me a plan to follow and nobody overrides me. That kind of ownership is hard to explain until you have had it taken away in a job and then earned it back on your own terms. And the people and relationships are what I actually love.
Every business I run comes back to human connection. The conversations, the trust, the long-term relationships that turn into something neither of us expected. The deals and deliverables matter, but the people are the part I stay for.
What mistakes cost you the most time early on?
I tried to do everything alone for far too long. I thought asking for help or bringing in support was a weakness. It is not. It is the only way to grow past yourself. I also overthought things. I waited to feel ready before acting, and that waiting cost me time I will never get back. Ready is a feeling that rarely shows up on schedule. And I wish I had understood sooner how much AI could do for me.
When you are a solo or small business owner without a full team to delegate to, AI becomes that team. It automates the repetitive tasks, simplifies your systems, organises your projects, and clears hours off your calendar that you would otherwise lose to admin. You do not need to spend anything to start. YouTube alone has more than enough to teach you a new AI skill you can put to work the same day.
How do you think about the risk of leaving a traditional career for something of your own?
Staying put is the bigger risk. A job feels safe right up until it is not. Putting all your security in someone else's hands is its own kind of gamble, you just do not see it because everyone around you is making the same bet. I would rather take a risk on myself than on someone else's decision about my future. That was the thought that would not leave me: if I could put the same effort into building something of my own, I would never have to be dependent on anyone else again.
Once you see it clearly, you cannot unsee it.
What would you say to a woman who thinks she has missed her moment or does not have enough to start?
Vera Wang did not open her first bridal house until she was 40. Arianna Huffington founded The Huffington Post in her mid-fifties. Mary Kay Ash launched her company at 45 after years of being passed over. They did not make it big in spite of starting later. The experience they had gathered was the advantage. Janice Bryant Howroyd started a staffing company in 1978 with around 1,500 dollars, much of it borrowed from her mother, grew it one client at a time on relationships and her word, and became the first Black woman to own a billion-dollar company. A service business is the most reachable kind there is.
You are not buying inventory or building a factory. You are selling your skill, your judgment, and the way you make people feel. You already own all three. The women who build something are not braver than you. They just decided to begin before they felt brave.
What is your best practical advice for someone who wants to start today?
Pick one person and one problem. Do not try to serve everyone on day one. Find one specific type of client, solve one real problem for them, and make it genuinely easy for them to say yes. People pay for convenience and they remember how you make them feel, so build both into your offer from the start. Think of it like a Rubik's cube. You will keep hitting a challenge or a bottleneck, and each time you solve one, you move a little closer to getting all the colours aligned. Slowly but surely. Done beats perfect.
Momentum only comes after you start, never before. Lead with relationships, use the tools available to you including AI so one person can do the work of a small team, and keep moving. The opportunities usually start with a single conversation.
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